Privacy Policy for First Chance Vallejo App

Effective Date: May 11, 2026

App contact: celina@firstchancevallejo.com for app issues, general feedback, and feature enhancement requests.

Welcome to the First Chance Vallejo App, operated by First Chance Vallejo. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

By using the First Chance Vallejo App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Messages or form submissions
• Information submitted for resource assistance or volunteer opportunities

Non-Personal Information

Automatically collected information may include:

• Device type
• Operating system
• App usage statistics
• IP address
• Crash logs and diagnostics

Location Information

If you allow location access, we may use approximate location information to provide relevant local resources and services.

2. How We Use Your Information

We use collected information to:

• Provide community resources and support services
• Respond to inquiries and requests
• Improve app performance and user experience
• Send updates, announcements, or notifications
• Monitor app security and prevent misuse
• Support nonprofit outreach and community engagement

3. Sharing of Information

First Chance Vallejo does not sell your personal information.

We may share information:

• With trusted service providers that help operate the app
• When required by law or legal process
• To protect the rights, safety, or property of users or the organization
• With your consent

4. Children's Privacy

The app may provide youth-focused resources; however, we do not knowingly collect personal information from children under 13 without parental consent.

If you believe a child has submitted personal information, please contact us so we can remove the information promptly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure.

6. Third-Party Services

The app may contain links or integrations with third-party services, including:

• Social media platforms
• Google services
• Donation platforms
• Community partner websites

We are not responsible for the privacy practices of third-party services.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access your personal information
• Request correction or deletion
• Withdraw consent
• Opt out of communications

To make a request, contact us using the information below.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected and request deletion of your personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted within the app and updated with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

First Chance Vallejo
425 Virginia St Suite B
Vallejo, California, USA
Email: info@firstchancevallejo.com
Website: firstchancevallejo.com